Find answers to common questions and get the support you need — from hospital selection to travel logistics, our care team is here to guide every step.
Everything you need to know about medical travel with Heal In China
Browse our hospital directory with 85 accredited hospitals across China. You can filter by region, medical specialty, and international accreditation (JCI, CIHA). Each hospital profile includes key statistics, specialties, and patient experience.
If you are unsure, submit a free consultation and our care coordinators will recommend the best match based on your condition, budget, and preferences.
Yes. Every hospital listed on our platform has been vetted against national or international quality standards. We list only Class A Tertiary hospitals (China's highest hospital grade), JCI-accredited institutions, CIHA-certified facilities, academic teaching hospitals, and private clinics with demonstrated international patient services.
Our team maintains direct contact with international patient departments to verify service availability and current capabilities.
Treatment costs in China are typically 50–70% lower than in the United States, United Kingdom, or Western Europe, with no compromise on clinical quality.
For example, a hip replacement in China averages $8,000–$15,000 (vs $30,000–$50,000 in the US); a dental implant ranges from $500–$1,200 (vs $3,000–$6,000 abroad).
Visit our pricing page for detailed comparisons across 10+ procedures. A personalised quote is included with every free consultation.
Yes. Our patient stories section features verified reviews from international patients who have completed treatment in China. You can browse by treatment type, country of origin, and hospital.
We publish both outcomes and candid feedback — the good and areas for improvement — because transparency builds trust.
We handle the connection for you. Once you submit a consultation request, your case is forwarded directly to the international patient department of the relevant hospital(s).
You will receive a response within 48 hours from a bilingual care coordinator who will arrange everything — from medical records review to appointment scheduling, visa invitation letters, and travel logistics.
Key factors to plan ahead:
1. Passport and visa — We provide invitation letters for your medical visa application.
2. Medical records — Bring or send digital copies of all relevant imaging (CT/MRI/X-ray), lab reports, and physician notes.
3. Travel and accommodation — We recommend nearby hotels and airport transfers; some hospitals have on-campus guest facilities.
4. Payment — Most hospitals accept international credit cards, wire transfers, and WeChat Pay / Alipay.
5. Language — Our coordinators speak English, Chinese, Russian, Arabic, and Spanish.
Visit our patient journey page for a step-by-step overview.
No. Heal In China is a medical travel facilitation platform. We do not provide medical treatment, diagnose conditions, or prescribe medications. We connect you with accredited Chinese hospitals and their international patient departments.
All medical decisions, treatment plans, and clinical care are the responsibility of the treating hospital and its licensed physicians.
We encourage all patients to share their experience. After your treatment journey is complete, our team will reach out with a secure link to submit a review. You can also contact us directly at info@healincn.com.
Your feedback helps other patients make informed decisions and helps us continuously improve our hospital partnerships.
Our multilingual care team is here to assist you. We respond to all enquiries within 48 hours.
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