From consultation to recovery, we've mapped out every step with you. Following international best practices in medical tourism, your China healthcare experience is broken into six clear, transparent phases.
Bilingual coordination and English records — from consultation to follow-up.
Upload your history. We match you to a named specialist within 48 hours.
Remote consultation. Receive a written plan and an itemised estimate.
Visa guidance, flight, hotel and pre-travel health preparation.
Named specialist, private consultation, international-standard equipment.
Recuperation, optional wellness experiences, nutrition guidance.
English handover, remote guidance, confirmed schedule — for your local doctor.
You send us your medical records and a description of your needs. Within 48 hours, you'll have a remote video consultation with a matched specialist and receive a preliminary treatment plan — no obligation, no pressure.
We assist with your medical visa application, book flights and accommodation at negotiated rates, and provide pre-travel health guidance so you arrive prepared and confident.
A private car and your dedicated healthcare companion greet you at the airport. You're escorted to your partner hotel and settled in — no navigating unfamiliar systems alone.
Surgery is performed by an academician or senior expert using international-standard equipment. Your treatment information is accessible only to your care team — privacy is absolute.
Recover in a five-star recuperation facility with customized nutrition. Optional traditional Chinese medicine experiences — acupuncture, tuina, herbal tea — deepen your healing.
Your original care team provides remote rehabilitation guidance, medication reminders, and ongoing monitoring. We coordinate with your local physician to ensure seamless long-term care.
Stomach pain for 2 years. Her NHS GP dismissed her. She flew to Beijing — gastroscopy the next morning, two polyps found and removed. Biopsy: benign. 13 days total.
Digestive issues for 2 months. Her doctor kept postponing the referral. In China, she completed a full gastroscopy with accompaniment — diagnosis, treatment, and medication — for ¥1,364.
Needed an MRI. Even with insurance, her out-of-pocket would exceed $2,000. She did the math: Boston–Guangzhou round-trip, 5 hotel, and MRI — $1,730 total. Came back with results and vacation photos.
Your English handover and follow-up plan are confirmed before treatment — no gaps, no repeated tests.
Translated records, operative report, medication list and imaging — packaged for your home doctor before treatment starts.
Scheduled video reviews with the same specialists who treated you — rehabilitation guidance and medication reminders included.
Daily check-ins, photo wound reviews and milestone tracking through your recovery companion — with a coordinator on call.
We coordinate directly with your local doctor so long-term care is seamless — no gaps, no repeated tests.
We handle the complex parts. You only need these five items — and we'll guide you through each one.
At least 6 months remaining validity. If you need to renew, start early — we'll time your visa application around it.
Original reports + any imaging (X-ray, MRI, CT). We'll translate key documents for your Chinese specialist.
Many nationalities enjoy 15-day visa-free entry or 144-hour transit without a visa through Shanghai. We'll confirm your eligibility during consultation.
We provide the invitation letter and hospital confirmation. You fill in a simple form — we review before submission.
Current prescriptions with generic names. We'll check for travel restrictions and China availability in advance.
We care about your condition — and we also care about your life. Every non-medical detail is handled so you can focus entirely on healing.
Curated list of 4 & 5 hotels near the hospital, at negotiated rates.
Customized nutritional meals or TCM dietary recommendations based on your condition.
Private car airport pickup/drop-off; hospital transfers arranged.
TCM intangible heritage tours, Qigong/Tai Chi experiences, herbal tea tastings.
COVID-19 test certificates, medical record translation, medication carry-on assistance.
Multilingual coordinators (EN / ZH / RU / AR / ES) throughout your stay.
While you receive world-class care, your companion has a parallel journey — fully supported, never stranded.
Private car pickup. Check into your partner hotel. Rest.
Meet your specialist. Final pre-op assessment. Plan confirmed.
Your procedure. Our team handles everything clinical.
Rest, nutrition, optional wellness — together with your companion.
Booked together at our negotiated rates. Separate or adjoining rooms as preferred.
Present at the meeting. Your advocate, asking the questions you might forget.
Explore Shanghai with a curated itinerary. Our travel packages are designed for this exact window.
Rejoin for meals, walks, and wellness experiences — healing shared.
While you receive care, your companions can explore Shanghai — or join them between appointments. From a Classic City discovery ($999) to a Chinese Medicine (TCM) wellness immersion ($2,704), every package includes hotel, dining, private transport, and a 24/7 bilingual coordinator.
Explore Shanghai Packages →Most treatments require 7–14 days: 1–2 days for consultation, 3–7 days for the procedure and initial recovery, then 7+ days of recuperation before flying home. Your specialist will confirm the timeline during the video consultation.
Absolutely — and we encourage it. Your companion stays at the same hotel at our negotiated rate. During your treatment, they can explore Shanghai through our travel packages — from city tours to Chinese Medicine (TCM) wellness experiences. They'll never be stranded.
Your original care team provides scheduled video follow-ups, wound photo review, and medication guidance. We also hand over a complete English medical package to your local GP — so they know exactly what was done and what to watch for.
Payment is milestone-based: a booking service fee to confirm your plan, the majority upon arrival at the hospital, and the balance before discharge — settled against actual costs. No hidden fees. You'll receive an itemised estimate before you travel.
It depends on the clinic type. Most public hospital international departments do not accept international insurance — payment is typically out-of-pocket at time of service. Many private international clinics, however, do accept direct billing from major global insurers including Cigna, Aetna, Bupa, and Allianz. Contact us before you travel and we'll check which partner clinics are in your insurer's network — and give you an honest, no-pressure comparison of your options. Either way, we provide fully itemised English-language invoices, operative reports, and discharge summaries to support any reimbursement claim. Even self-paying in China is often less than your home deductible.
You won't face it alone. A multilingual coordinator (EN / ZH / RU / AR / ES) accompanies you to every appointment. Your specialist will either speak English or have a medical interpreter present. All records, reports, and handover documents are provided in English.
Without us, you'd need to: find and vet a hospital, navigate Chinese medical systems alone, arrange your own visa, book flights and hotels, source a translator for every appointment, and coordinate post-treatment follow-up across time zones — all from abroad. With us, all of this is handled by one coordinating team. You focus on healing.
Begin with a free consultation. Within 48 hours, you'll have a preliminary plan, a matched specialist, and a clear timeline — no obligation.